The FM Challenge
A realistic look at the challenges in-plants face from facilities management companies and how they must adapt to survive.
Dig Deeper
If you're an in-plant trying to demonstrate your value to a management considering FM or strategic outsourcing alternatives, don't be afraid to dig deeper into the competition's capabilities and promises. If the service providers say they can do the same work with fewer employees and more efficient equipment, or charge less based on purchasing volume, ask if their cost-cutting measures still enable them to deliver at the quality levels the company wants.
Howie Fenton is an independent consultant who focuses on analyzing/benchmarking the performance of printing operations. Fenton helps companies use metrics, best practices and workflow strategies to streamline operations. Call (720) 872-6339 or email howie@howiefentonconsulting.com
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