The FM Challenge
In addition, some companies offering FM services may not use the same metrics generally used in our industry. For example, in the printing industry costs are typically analyzed on the basis of budgeted hourly rates—standards for the length of time work remains in each cost center and the cost of materials—but this is a somewhat unorthodox calculation by traditional accounting standards so an outside analysis may focus on other metrics, making a side-by-side comparison of costs difficult.
Howie Fenton is an independent consultant who focuses on analyzing/benchmarking the performance of printing operations. Fenton helps companies use metrics, best practices and workflow strategies to streamline operations. Call (720) 872-6339 or email howie@howiefentonconsulting.com