A Progressive Operation

Progressive Insurance

Highland Heights, Ohio

True to its name, Progressive Insurance's in-plant is always on the lookout for new types of work to bring in-house and new ways to save the company money.

"It's not always the obvious," remarks Jan Grega, manager of Corporate and Creative Services—like when she noticed the company was outsourcing the tipping of its plastic claims card onto a carrier sheet. The in-plant was already printing that carrier, so why not do the tipping too?