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A Top-notch Staff
Renn credits his crack staff with keeping the shop steaming along and winning a slew of industry awards, including several International Publishing Management Association (IPMA) accolades for both management and product quality.
"The staff works together really well, and the customers are happy as a result," he says. "Our customers like dealing with us. They're our friends. It's like we are all running our own small business."
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