Bringing Down A Satellite
A long-time in-plant manager reminisces about his in-plant’s fate after his company, Mellon Financial, merged with the Bank of New York.
The hardest part was turning down the work. I couldn’t do it. Finally, my staff planned an intervention. They were right. It was over.
Lessons learned
Yes, there are lessons to be learned. Quality and customer service were never an issue, but in retrospect, I could have charged an additional 10 percent for rush work. That would have kept the trend chart pointed north.
- People:
- Mellon
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