A Leader Among Public Servants

Customer Service Is Crucial

One of Judd's primary goals is making customers happy.

"This whole organization prides itself on customer service," he boasts.

Judd has taken pains to make it easier for customers to drop off work. He has set up five quick copy centers around Jefferson City. Customers can drop off even large-run printing jobs at any of these copy centers and they will be picked up, printed in the main plant and delivered back to the copy center.