A Healthy Outlook At Mayo Clinic

"We've printed 72 percent of Mayo Rochester printing requests," she says. "We have more requests than we can handle even with overtime."

In fact, Metzler says the biggest challenge facing her in-plant is to consistently meet this high demand with high quality.

Fighting Through A Tough Year

"The challenge is how do you work your present staff and equipment to be extremely productive? It's a very tender balance," says Metzler, explaining that the faltering economy has also forced the work volume decidedly upward.