A Friend in the Business

"I immediately enjoyed the printing industry and changed my education focus to business and later to quality assurance," says Friend.

In 1979, he took a job as quality assurance manager with Parker Pen, which he still calls a "great company." Around this time, at the suggestion of someone from his church, Friend purchased a Chief 11x17˝ press, and began producing jobs for local businesses and friends. His wife, Donna, managed the operation, along with three employees. When Parker Pen closed its Dallas office, Friend began working there full time.