A flood destroyed Pueblo City School District's in-plant equipment, but showed how crucial the shop i

“We lost pretty much absolutely everything,” recalls Bocchietti, support coordinator for the Pueblo, Colo.-based in-plant. Thoughts of doom pervaded the minds of the staff as they wondered if the district would simply pull the plug on their in-plant and send them adrift.

But DSC had a few things going for it, namely a stellar record of quick turnaround times and cost savings. This was reenforced over the next few months as the in-plant staff took control and started outsourcing the district’s many print jobs to FedEx Kinko’s (now FedEx Office). Jobs were spread around to FedEx locations all over the region, and offset work went to local commercial printers. Despite all this help, though, the service paled in comparison to what the in-plant had been able to provide.