A Scottish Success Story
"I've picked up a lot of useful information on customer service from U.S. colleagues," says Scott, from his office in Scotland's largest city. "Some of the technology that's in use in the States is quite innovative, so I bring back good ideas about how to...organize processes more effectively."
His involvement in UK print groups has been even stronger. He organized the Scottish University Print Managers Group in 1998, later merging it with the UK-wide University Print Managers Group (UPMG). He has served on the UPMG executive board for 12 years.
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
