A Family Tradition

"I'm one of those people that can't say 'no' to anything," she confesses.

Seven years ago Melton took an executive officer position with the state of Iowa, where she bid on outsourced print jobs and did management planning. The state was in the midst of a year-long activity-based costing (ABC) study, analyzing the cost of each job function. Melton was placed on the ABC team, reviewing all in-plant functions and deciding which to retain. In the end, the state eliminated forms management and microfilm to save money.