A Copier Invasion?

No Major Problems

Mark Cunningham, group manager of office copying and stationery at Boeing's St. Louis plant, and Mark Niederschmidt, group manager in duplicating at the same facility, agree.

"I can't think of any single major problem," says Cunningham. And they know, because they carefully track all service calls for their 550 copiers. Explains Niederschmidt, "We have every service call logged, and we compare them to national averages quarterly."