A Christmas Success Story

It was a month before Christmas at Messiah College, and the president's Christmas cards were cracking. The in-plant at this Christian college in Grantham, Pa., was doing everything it could think of to make the card—one of its most important jobs of the year—look its best. But after coming off of the Xerox DocuColor 260 and being scored and folded, the cards were still cracking on the folds.

"We backed off the pressure on the rollers, we [made] certain that the grain of the paper was going the right way, and we let the cards sit for a few days so that the paper would gather back some moisture. No matter what we tried, we were not happy," says Dwayne A. Magee, director of Messiah College Press and Postal Services.

So he took a chance on a creasing device he had heard about—the Tri-Creaser, from Technifold USA. The early Christmas present arrived just 10 days ago.

"When Fed Ex arrived with the Tri Creaser, we opened the box and put it on the machine," Magee says. "Within 15 minutes, we were looking at and comparing samples. We were thrilled with the results."

The college president's cards had never looked so good. The in-plant proudly finished folding the cards, sent them right to the president's office and they were mailed in time for Christmas.

It may not have been a Christmas miracle, but solving the cracking dilemma sure kept the in-plant in the good graces of Client Number One.