150 Years And Still Strong

When Cron came on board six years ago, OSP comprised several scattered satellite printing facilities. She led the consolidation of these offices into a single 300,000-square-foot operation, with one satellite office near the Capitol.

In 1996 OSP went non-mandated, meaning that state agencies were no longer required to use the in-plant's services. This resulted in a drop in sales of 10 percent over two years. Cron has worked hard to build up business by marketing OSP to customers and improving customer service. In addition, an innovative program of soliciting paid advertising in state publications has increased business, saving state agencies $1.2 million last year.