Telling Your Story
In my last post I posed two questions. The first was "How do you know your print shop is doing a good job?" I argued that management may not have a clear understanding of what the print shop does and why it’s important. This question also deals with the kinds of reporting you do as a manager. We’re going to talk more about that later.
- Categories:
- Business Management - In-plant Justification
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
